FAQ NORTHERN TECHNOLOGY SOLUTIONS
Frequently Asked Questions
We design and install custom technology systems for residential and commercial properties, including smart home control, lighting and climate control, whole-home audio and video, networking and WiFi, motorized window treatments, security and surveillance, and outdoor technology solutions.
What types of projects does Northern Technology Solutions handle?
Do you work on both residential and commercial projects?
Yes. We work with homeowners, builders, architects, and business owners on residential homes, vacation properties, commercial spaces, hospitality projects, and multi-unit buildings.
Where are you located and what areas do you serve?
Northern Technology Solutions is based in Traverse City, Michigan. We primarily serve Northern Michigan, allowing us to provide responsive service and hands-on support. For larger or more complex projects, we are able to travel anywhere in the state of Michigan.
Can smart home technology be added to an existing home?
Absolutely. Many of our projects involve retrofitting existing homes with modern technology. We design systems that integrate cleanly with your current space while minimizing disruption.
Do your systems work together or are they separate?
Our systems are designed to work together through a unified control platform. Lighting, audio, climate, security, shades, and outdoor systems can all be managed through a single, intuitive interface.
Are your systems customizable?
Yes. Every project is custom-designed based on your home, lifestyle, and goals. We do not offer one-size-fits-all solutions, ensuring your system fits how you actually live and use your space.
What brands or products do you work with?
We partner with trusted, industry-leading manufacturers known for reliability, performance, and long-term support. Product selections are based on your specific needs, preferences, and project requirements.
How does the process work?
Our process typically includes an initial consultation, system design, installation, and final walkthrough. We focus on clear communication, thoughtful planning, and professional installation from start to finish.
Will I be able to control my system remotely?
Yes. Most systems allow secure remote access through a smartphone or tablet, giving you control over lighting, audio, climate, security, and more from virtually anywhere.
Is smart home technology difficult to use?
No. Ease of use is a priority in every system we design. Interfaces are intuitive and tailored to your preferences, making daily use simple for everyone in the household.
Do you provide ongoing support after installation?
Yes. We offer continued support, system updates, and service to ensure your technology performs reliably over time.
Ready to get started?
Let’s talk about your project. Contact Northern Technology Solutions to schedule a consultation and explore what’s possible with custom technology designed for your space.